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All products on this website are sold by CHIPS GALAXY PTE LTD (UEN: 202134116E), which is a wholly owned subsidiary of Supreme Components International Pte Ltd, which is a globally recognized franchised distributor for electronic components.
BINDING TERMS AND CONDITIONS OF SALE
The following are the terms and conditions ("Terms and Conditions") for the sale of products ("Products") by ChipsGalaxy ("ChipsGalaxy") to ChipsGalaxy's customers ("Customers").
1. ACCEPTANCE AND CANCELLATION OF ORDERS
All orders are subject to acceptance in writing by ChipsGalaxy or a duly authorized agent of ChipsGalaxy. Any written acknowledgement of receipt of an order shall not, in and of itself, constitute such acceptance. Orders accepted by ChipsGalaxy may be cancelled by Customer upon written consent of ChipsGalaxy provided such order is not "NC/NR" or "Non-Cancelable/Non-Returnable", "Non-Standard Products" or governed by a Purchase Agreement Letter. Non-Standard Products are defined as Products that are special orders, custom orders, orders for non-standard products, products not customarily in stock or orders for value-added products. Non-standard products are non-cancelable and non-refundable. In the event of cancellation or other withdrawal of an order for any reason, and without limiting any other remedy which ChipsGalaxy may have as a result of such cancellation or other withdrawal, reasonable cancellation or restocking charges shall include all expenses incurred and commitments made by ChipsGalaxy, and shall be paid by Customer to ChipsGalaxy. Customer requests to reschedule are subject to acceptance by ChipsGalaxy in its sole discretion. Orders may not be canceled or rescheduled after the order has been submitted by ChipsGalaxy to the supplier (or) shipment carrier, whichever is earlier. ChipsGalaxy reserves the right to allocate sales and limit quantities of selected Products among its customers in its sole discretion. Product specifications and availability are subject to change without prior notice.
1a. Returns & Refunds
Returns are normally accepted when completed within 30 days of the ship date. If ChipsGalaxy agrees to accept a return, return freight charges must be prepaid in full by the customer. ChipsGalaxy will not accept COD shipments. Some products may require a return directly to the manufacturer’s location. All items must be in the original packaging and in resalable condition. Contact your account manager for a Return Materials Authorization (RMA) number and addressing instructions prior to returning product. Any ESD sensitive product returned that has not been handled properly will not be eligible for credit. The foregoing statements concerning Returns do not apply to NON-CANCELABLE/NON-RETURNABLE PRODUCTS. (See the NON-CANCELABLE/NON-RETURNABLE PRODUCTS section in these terms.) Once the product Return is processed, the refund will be initiated and sent to the Customer’s account which was used to complete the order.
1b. Counterfeit Product Prevention Clause
Only products originally shipped from ChipsGalaxy or from a seller at ChipsGalaxy's direction (drop-ship) will be returned to ChipsGalaxy. All others will be promptly quarantined and disposed of or returned to the customer. By a Customer returning products to ChipsGalaxy, the Customer certifies that the products were purchased from ChipsGalaxy and there has been no substitution in whole or part of same product from another supplier, distributor or other such source of the product. The return should be in the original packaging (manufacturer or ChipsGalaxy), in unused condition (except defective). ESD sensitive products should not be opened except under controlled conditions.
Orders are billed at the prices in effect at the time of shipment. Prices will be as specified by ChipsGalaxy and will be applicable for the period specified in ChipsGalaxy's quote. If no period is specified, quoted prices will be applicable for thirty (30) days. The catalog reflects the latest pricing information available at the time of printing. Prices shown in the catalog are subject to change without notice. Prices are subject to increase in the event of an increase in ChipsGalaxy's costs or other circumstances beyond ChipsGalaxy's reasonable control. If Customer does not purchase the quantity upon which quantity prices are based, Customer will pay the non-discounted price for the quantity actually purchased and/or a cancellation or restocking fee. Prices are exclusive of taxes, impositions and other charges, including sales, use, excise, value-added and similar taxes or charges imposed by any government authority, international shipping charges, freight forwarding agent's and broker's fees, bank fees, consular fees, and document fees.
3. TERMS OF PAYMENT
All payments must be made in the currency billed on the original invoice.
PayPal: PayPal login credentials
Credit cards: Credit cards accepted by us include MasterCard, VISA and American Express. Credit Card billing information must be verified on new customers prior to shipment of order.
eWallet or Bank Transfers: Customers can transfer the funds using any of our pre-designated payment gateways available for the currency of your choice. Customer is responsible for duties and taxes.
3.1 PAYMENT MODE CHARGES
The following charges will be incurred for all transactions depending on the payment method employed by the customer during checkout.
3.49% of transaction amount + USD 0.49 (or) SGD 0.69 (or) THB 15 (or) MYR 2 (or) EUR 0.39 (or) PHP 25 (or) JPY 49 (or) AUD 0.59
3.49% of transaction amount + (USD 0.49 (or) SGD 0.69 (or) THB 15 (or) MYR 2 (or) EUR 0.39 (or) PHP 25 (or) JPY 49 (or) AUD 0.59
3.25% of transaction amount + SGD 0.30
3.2 TERMS OF PAYMENT
For All Orders
Customer agrees to pay the entire net amount of each invoice from ChipsGalaxy pursuant to the terms of each such invoice, without offset or deduction. For DDP orders, if ChipsGalaxy finds that the customer invariably delays paying the duties and shipping charges, then ChipsGalaxy may suspend delivery of any order or any remaining balance thereof, until such payment is made or cancel any order or any remaining balance thereof. Customer will remain liable to pay for any Products already shipped and all Non-Standard Products ordered by Customer.
4. SALES TAX
All applicable VAT, PST, HST, and/or GST charges along with brokerage fees will be the responsibility of the Customer and due at the time of delivery.
5. DELIVERY AND TITLE
All shipments by ChipsGalaxy are EXW Singapore point of shipment from ChipsGalaxy's facility and the amount of all transportation charges will be paid to ChipsGalaxy by the Customer in addition to the purchase price of the Products. Subject to ChipsGalaxy's right of stoppage in transit, delivery of the Products to the carrier will constitute delivery to Customer and title and risk of loss will pass to Customer. ChipsGalaxy will make reasonable efforts to initiate shipment and schedule delivery as close as possible to Customer's requested delivery date(s). Customer acknowledges that delivery dates provided by ChipsGalaxy are estimates only and that ChipsGalaxy will not be liable for failure to deliver on such dates. Selection of the carrier and delivery route will be made by ChipsGalaxy unless specifically requested for by the Customer to use the Customer’s shipping account. ChipsGalaxy reserves the right to make deliveries in installments depending on special situations. Delay in delivery of one installment will not entitle Customer to cancel any other installment(s). Delivery of any installment of Products within thirty (30) days after the date requested will constitute a timely delivery. Delivery of a quantity that varies from the quantity specified shall not relieve Customer of the obligation to accept delivery and cannot cancel the order as such.
6. CHIPSGALAXY'S LIMITED WARRANTY
ChipsGalaxy agrees to transfer to Customer whatever transferable warranties ChipsGalaxy receives from the manufacturer of Products sold to Customer. ChipsGalaxy makes no other specific warranty, express or implied, with respect to the Products sold here. IN PARTICULAR, CHIPSGALAXY MAKES NO WARRANTY RESPECTING THE MERCHANTABILITY OF THE PRODUCTS OR THEIR SUITABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR USE OR RESPECTING INFRINGEMENT. ChipsGalaxy's liability arising out of any sale of products to Customer is expressly limited to either (1) Refund of the purchase price paid by Customer for such Products (without interest), or (2) Repair and/or replacement of such Products, at ChipsGalaxy's election, with such remedies exclusive and in lieu of all others.
Customer must notify ChipsGalaxy within 3 days from date of delivery of any defective product. This warranty is in lieu of any and all other warranties, whether oral, written, expressed, implied or statutory. Implied warranties of fitness for a particular purpose and merchantability are specifically excluded and shall not apply. Customer's obligations and ChipsGalaxy's remedies with respect to defective or nonconforming products, are solely and exclusively as stated herein. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.
7. CHIPSGALAXY CORPORATE RoHS COMPLIANCE POLICY
It is the policy of ChipsGalaxy Electronics to identify and offer products to the Customer as RoHS Compliant, only after specific requirements have been met. ChipsGalaxy performs no testing of product and relies solely on the manufacturer of the product for identification of RoHS Compliance.
Furthermore, ChipsGalaxy makes no warranty, certification or declaration of compliance concerning said Products. Product is advertised or offered as RoHS Complaint only after sufficient evidence is received from the component manufacturer; and any inventory, either in a bin or on order, has been determined to be RoHS compliant. ChipsGalaxy defines the term "RoHS" as supplier declared compliance to all restricted hazardous substance regulations under the ELV, WEEE or RoHS EU directives, regulations or laws. All statements by ChipsGalaxy of RoHS compliance are based on producer documentation.
7a. CHIPSGALAXY CORPORATE WEEE POLICY
ChipsGalaxy is not registered as a "producer" in the European Union and does not provide a WEEE recycling program within the EU. A very small number of products that ChipsGalaxy sells are subject to the European Union Directive 2002/96/EC known as WEEE. Therefore, it is the policy of ChipsGalaxy to not export or place on the market, EEE classified products (as defined by EU Directive 2002/96/EC) to Customers within the European Union member countries.
7b. PRODUCT COUNTRY OF ORIGIN
ChipsGalaxy maintains Country of Origin information on most products in its inventory. This information is provided to customers on product labels and product shipping documents. This information is based on manufacturer-provided information according to US Treasury, US Customs Regulations. Our manufacturers do not provide ChipsGalaxy with the country of origin of each raw material or subcomponent that is incorporated into the Manufacturer's final product.
8. LIMITATION OF LIABILITIES
IN NO EVENT SHALL CHIPSGALAXY BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE including, but not limited to, damages resulting from loss of profit or revenue, recall costs, claims for service interruptions or failure to supply downtime, testing, installation or removal costs, costs of substitute products, property damage, personal injury, death or legal expenses. Customer's recovery from ChipsGalaxy for any claim shall not exceed the purchase price paid by Customer for the goods, irrespective of the nature of the claim, whether in warrant, contract or otherwise. CUSTOMER SHALL INDEMNIFY, DEFEND AND HOLD CHIPSGALAXY HARMLESS FROM ANY CLAIMS BROUGHT BY ANY PARTY REGARDING PRODUCTS SUPPLIED BY CHIPSGALAXY AND INCORPORATED INTO THE CUSTOMER'S PRODUCT.
9. PRODUCT SAFETY NOTICE AND RESTRICTIONS
Products are intended for commercial use only. Products are traceable to the OEM manufacturer and Lot/Date Code where available and when requested at the time of customer order. ChipsGalaxy does not determine the specifications or conduct any performance or safety testing of any products that it sells. Specification sheets provided to Customers are produced by the manufacturer or transcribed from information provided by the manufacturer. ChipsGalaxy is not a Qualified Manufacturers List (QML) supplier or a supplier of Qualified Product Listing (QPL) components. Customer agrees that all purchases are for commercial or other applications that do not require QPL components. Any reference to military specifications in our catalog or on our website is for reference only and does not modify these terms and conditions. ChipsGalaxy does not participate in any product safety engineering, product safety review or product safety testing. Our parent company, Supreme Components International, can provide safety testing or safety evaluation or safety engineering services with or without additional costs depending on the nature of the request. Products sold by ChipsGalaxy are not designed, intended or authorized for use in life support, life sustaining, human implantable, nuclear facilities, flight control systems, or other applications in which the failure of such Products could result in personal injury, loss of life or catastrophic property damage unless stated by the manufacturer. This includes, but is not limited to, Class III medical devicesas defined by the US Food and Drug Administration (FDA) and Federal Aviation Administration (FAA) or other airworthiness applications. If Customer uses or sells the Products for use in any such applications: (1) Customer acknowledges that such use or sale is at Customer's sole risk; (2) Customer agrees that ChipsGalaxy and the manufacturer of the Products are not liable, in whole or in part, for any claim or damage arising from such use; and (3) CUSTOMER AGREES TO INDEMNIFY, DEFEND AND HOLD CHIPSGALAXY AND THE MANUFACTURER OF THE PRODUCTS HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, COSTS, EXPENSES AND LIABILITIES ARISING OUT OF OR IN CONNECTION WITH SUCH USE OR SALE.
10. STATEMENTS AND ADVICE
If statements or advice, technical or otherwise, are offered or given to Customer, such statements or advice will be deemed to be given as an accommodation to Customer and without charge. ChipsGalaxy shall have no responsibility or liability for the content or use of such statements or advice. ChipsGalaxy Technical support is provided by telephone or email and, therefore, extremely limited in scope which prevents us from the direct participation in the design of any customer products. We do not conduct product suitability studies or engineering reviews of products that we sell, nor for the final product that a Customer produces.
11. NON-CANCELABLE/NON-RETURNABLE PRODUCTS
From time to time, Seller will notify Buyer of a product that is "NC/NR", (Non-Cancelable/Non-Returnable) upon determining that an order requires such conditions of sale. Buyer understands that "NC/NR" products are obtained by ChipsGalaxy from the manufacturer specifically for the buyer. Irrespective of circumstances, the buyer agrees that "NC/NR" products may not be cancelled, returned or rescheduled by the buyer without the agreement of both ChipsGalaxy's supplier and the written consent of ChipsGalaxy. Any Mil-Spec product purchased from ChipsGalaxy is Non-Cancelable/Non-Returnable. Products labeled as moisture sensitive are NC/NR if the packaging has been opened. All products purchased by Customers classified by ChipsGalaxy as Electronic Component Distributors or Brokers shall be deemed Non-Cancellable/Non-Returnable.
12. INTELLECTUAL PROPERTY
If an order includes software or other intellectual property, such software or other intellectual property is provided by ChipsGalaxy to Customer subject to the copyright and user license, the terms and conditions of which are set forth in the license agreement accompanying such software or other intellectual property. Nothing herein shall be construed to grant any rights or license to use any software or other intellectual property in any manner or for any purpose not expressly permitted by such license agreement. Unopened software may be returned for credit. Opened software may not be returned unless defective.
13. FORCE MAJEURE
ChipsGalaxy will not be liable for delays in delivery or for failure to perform its obligations due to causes beyond its reasonable control including, but not limited to, product allocations, material shortages, labor disputes, transportation delays, unforeseen circumstances, acts of God, acts or omissions of other parties, acts or omissions of civil or military authorities, Government priorities, fires, strikes, floods, severe weather conditions, computer interruptions, terrorism, epidemics, quarantine restrictions, riots or war. ChipsGalaxy's time for delivery or performance will be extended by the period of such delay or ChipsGalaxy may, at its option, cancel any order or remaining part thereof, without liability by giving notice to Customer.
14. EXPORT CONTROL
ChipsGalaxy is committed to compliance with all Singapore Export Regulations and Laws.
All commodities, technology and software sold by ChipsGalaxy are subject to Export Administration Regulations (EAR) and cannot be exported without proper license per EAR.
Furthermore, ChipsGalaxy prohibits the re-export, brokering or transshipment of its products to any individual, organization or country prohibited by law. The sale, resale or other disposition of Products, and any related technology or documentation, are subject to the export control laws, regulations and orders of the Singapore and may be subject to the export and/or import control laws and regulations of other countries.
Customer agrees to comply with all such laws, regulations and orders. Customer further acknowledges that it shall not directly or indirectly export any Products to any country to which such export or transmission is restricted or prohibited. Customer acknowledges its responsibility to obtain any license to export, re-export or import as may be required.
14.1 Export Classification Disclaimer
Any use made of ChipsGalaxy classifications, whether it be ECCNs or any variation of Harmonized Tariff codes, is without recourse to ChipsGalaxy and at the user’s risk. Export classifications are subject to change. If you export or re-export, your company, as the exporter of record, is responsible for determining the correct classification of any item at the time of export. Any export classification by ChipsGalaxy is for ChipsGalaxy’s internal use only and shall not be construed as a representation or warranty regarding the proper export classification nor relied upon to make licensing determinations.
The Terms and Conditions may not be modified or cancelled without ChipsGalaxy's written agreement. Accordingly, goods furnished and services rendered by ChipsGalaxy are sold only on the terms and conditions stated herein. The sale of Products hereunder will be governed by the Terms and Conditions, notwithstanding contrary or additional terms and conditions in any order purchase order, planning schedule, acknowledgment, confirmation or any other form or document issued by either party affecting the purchase and/or sale of Products. Notwithstanding any terms and conditions on Customer's order, the information and conditions on the Credit Application are controlling over Customer and ChipsGalaxy. Any conflicting statements or terms listed on the Customer purchase orders, invoices, confirmations or other Customer generated documents ("Customer Documents"), whether heretofore or hereafter submitted, are negated by submission of the Credit Application and the issuance of credit by ChipsGalaxy, and all different or additional terms and conditions contained in any Customer Documents are hereby objected to by ChipsGalaxy. ChipsGalaxy's performance of any contract is expressly made conditional on Customer's agreement to ChipsGalaxy's Terms and Conditions of Sale, unless otherwise specifically agreed upon in writing by ChipsGalaxy. In the absence of such agreement, commencement of performance and/or delivery shall be for Customer's convenience only and shall not be deemed or construed to be acceptance of Customer's terms and conditions or any of them. If a contract is not earlier formed by mutual agreement in writing, acceptance by Customer of any goods or services shall be deemed acceptance by Customer of the terms and conditions stated herein. No rights, duties, agreements or obligations hereunder, may be assigned or transferred by operation of law, merger or otherwise, without the prior written consent of ChipsGalaxy. The obligations, rights, terms and conditions hereof will be binding on the parties hereto and their respective successors and assigns. The waiver or breach of any term, condition or covenant hereof, or default under any provision hereof, will not be deemed to constitute a waiver of any other term, condition, or covenant contained herein, or of any subsequent breach or default of any kind or nature. Any provision hereof which is prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof in that jurisdiction or affecting the validity or enforceability of such provision in any other jurisdiction. The Terms and Conditions will be governed by and construed in accordance with the applicable laws of Singapore.