Rules for Return:

1.  Product Return requests are usually accepted* when initiated and completed within 30 days of the ship date.

2.  If ChipsGalaxy agrees to the return, then the customer will handle the freight charges for the return. We will not accept any return shipments that are COD.

3.  Any item to be returned must be in the original packing and in reusable/resaleable condition.

4.  For all Return requests, contact a dedicated sales rep or visit our Contact Us page to get an RMA (Return Materials Authorization) form and follow instructions as suggested.

5.  Some products might require to be returned to the manufacturer directly.

6.  If a product is flagged as NON-CANCELLABLE/NON-RETURNABLE, then this takes precedence, and you are not eligible for a Refund.

Counterfeit Product Prevention Clause

In order to ensure counterfeit products becoming a part of the supply chain, ChipsGalaxy shall only accept returns for parts that were originally shipped from ChipsGalaxy. Any other product found in the Return package will immediately be quarantined and disposed or returned to the Customer subject to internal review and the Customer will be notified thereof.

When a Customer returns parts to ChipsGalaxy, the Customer wholly agrees that the parts were purchased in its entirety from ChipsGalaxy and there has been no replacements in any measure whatsoever of the same product from another source – be it other suppliers, distributors, manufacturer or any other source/

The return should be in the original packaging (manufacturer or ChipsGalaxy), in unused condition (except for defective parts). ESD sensitive products should not be opened except under controlled conditions.


There will be several cases where ChipsGalaxy will notify the Customer that a product that is "NCNR" (Non-Cancelable/Non-Returnable) upon determining that an order requires such conditions of sale. Customer understands that "NCNR" products are obtained by ChipsGalaxy from the manufacturer specifically for the buyer. Irrespective of circumstances, the buyer agrees that "NCNR" products may not be cancelled, returned or rescheduled by the buyer without the agreement of both ChipsGalaxy's supplier and the written consent of ChipsGalaxy. Parts which are labeled as moisture sensitive are automatically considered NCNR if the packaging has been opened.

If you have an order which needs to be returned, please contact your dedicated sales rep or visit our Contact Us page for further details.